a:4:{s:8:"template";s:9120:" {{ keyword }}
{{ text }}
";s:4:"text";s:3670:"WHITE HOUSE OFFICE OF CONSUMER AFFAIRS -- (Senate - January 29, 2009) Mr. KENNEDY. Trying to find when Consumer Reports last reported on a product/service? A dissatisfied customer will tell 9-15 people about it. Good customer service is the prime driver of customer loyalty. The most widely quoted and apparently authoritative study in this field was put on by the Technical Assistance Research Programs (TARP), commisioned by the White House Office of Consumer Affairs. 1. Customer loyalty is crucial to most small businesss bottom line. 2. Source: the White House Office of Consumer Affairs, Washington, DC. 5 oakham servixio outsourcing single loyal customer is worth of 10 new customers source white house office consumer affairs single loyal customer is worth of 10 new customers source white house office consumer affairs 5 oakham Avoiding unfair business practices as a consumer. 10 Need-to-Know Customer ... More than 50% of customers switched service providers after a poor customer service ... (White House Office for Consumer Affairs) A dissatisfied customer will tell 9-15 people about it. 15 Statistics That Should Change The Business ... it is actually due to the overall poor quality of customer service ... White House Office of Consumer Affairs. Customer Loyalty can be worth 10 times as much as a single purchase (White House Office of Consumer Affairs, Washington, D.C.) CUSTOMER LOYALTY IS CHEAPER THAN ACQUISITION We all agree that customer service is the backbone of any business ... 20 Customer Service Statistics You Cant and ... (White House Office of Consumer Affairs) ... the main reason for customer churn; it is actually due to the overall poor quality of customer service ... White House Office of Consumer Affairs. Mr. President, I welcome this opportunity to support consumer advocates across the country in encouraging the new administration to restore the White House Office of Consumer Affairs. Consumer advice, ... a government service, department or staff member? ... with the customer. Mr. President, I welcome this opportunity to support consumer advocates across the country in encouraging the new administration to restore the White House Office of Consumer Affairs. - A dissatisfied customer will tell 9-15 people about it. A dissatisfied customer will tell 9-15 people about it. Source: the White House Office of Consumer Affairs, Washington, DC. WHITE HOUSE OFFICE OF CONSUMER AFFAIRS -- (Senate - January 29, 2009) Mr. KENNEDY. (White House Office of Consumer Affairs) 89% of consumers have stopped doing business with a company after experiencing poor customer service. Sunshine_13, On average, loyal customers are worth up to 10 times as much as their first purchase according to the White House Office of Consumer Affairs. Source: the White House Office of Consumer Affairs, Washington, DC. Customer Service (214) customer experience (158) Call Center Software (96) Call Center Management (72) The White House Office of Consumer Affairs - La Oficina del Consumidor de la Casa Blanca.--- Sunshine. And approximately 13% of your dissatisfied customers will tell more than 20 people about their problem. The White House Office of Consumer Affairs tells us that news of bad customer service reaches twice as many people as news of good customer service. 8. (White House Office for Consumer Affairs) Forty-five (45%) percent of people share negative customer experiences on social media, with 35% of people likely to post negative online reviews after a poor experience. Subject: Statistics-Customer Service & Quality ... "In the 1980?s the White House Office of Consumer Affairs commissioned a report called the TARP study. ";s:7:"keyword";s:55:"white house office of consumer affairs customer service";s:7:"expired";i:-1;}